FAQ’s

I haven’t left my dog overnight before. Should I worry?

If your pet suffers from separation anxiety, you may consider short overnight stays or daycare at the pet motel prior to the extended stay. This also holds true for older dogs who have never boarded before.
If you suffer from separation anxiety: Pets can sense your anxiety, so your being calm and comfortable helps them feel a sense of comfort.

Relax and enjoy your getaway! Remember, your pet is in good hands. He/She is enjoying a new outing and is probably receiving as much or even more attention than they normally do at home!

As pet owners ourselves, we understand that leaving your your pet is typically much more stressful for the parent than the pet.
We go the extra mile to make certain that you have peace of mind that your pet will be safe, loved and have a blast while in our care!

Can I call in to check on my pet?

Absolutely! We understand that while you are away from your pet you may want to see how they are doing–especially if it is their first time away from home or your first time away from them!
We encourage you to call to check on your pet during office hours.

Are vaccinations required before a dog can stay?

Yes, for the health, safety, and welfare of all of Pasadena Pet Motel’s guests as well as staff we require the following written proof of up-to-date vaccinations including:

  • Rabies
  • Distemper
  • Parvo
  • Dogs also need a Bordetella vaccine within 1 year prior to their reservation

Can you accommodate special dietary needs for my dog?

We can accommodate any special diets our guests may have. If you have a special food, please bring the food with you along with provided directions and we will be happy to accommodate your dog’s dietary needs.

What time is check-out?

We do not have have a specific check out time.  Our Hours of operation are 7:30 to 5:45, seven days a week.

 Will my dog be staying in a crate? 

No, your dog will be staying in one of our kennel runs. Each dog is provided with clean bedding and fresh water at all times.

How many times will my dog go outside each day?

Your dog will receive a  minimum of three outside trips and/or play times in the morning and three in the afternoon.

How long will my dog be outside?

Outside trip duration here in sunny Florida are always weather dependent; however, we also have an indoor play area–so even after a quick potty trip outside on a rainy or extremely hot day we can always utilize our indoor play options to maximize playtime duration!

Do you mix big and small dogs for play groups?

No. We seek good matches for play time according to dog size, play style and energy level.